LV Low Key Hobo + Pouch

Once you place your order, please allow 1-3 business days to process your orders. In peak periods please allow for up to 3 businessdays for dispatch. After that, it wil take 3-12 business days for delivery depending on your location.
Delivery time: 8-15 days (Up to 30 days in some regions)
*This include our 1-3 day processing time.
*Full refund if not delivered within 30 days of ordering; any
subsequently received products will be retained.

PACKAGING:
Being professional bag supplier, we recognize the signifcance of receiving your bags and accompanying accessories in pristinecondition. Therefore, all orders will be delivered wrapped in bubble wrap, inside a secondary outer box (inclusive of the originalgift box) to forestall any impairment during the delivery process.

SHIPPING NOTE:
Most orders are processed in 1-3 days and arive in 3-12 business days* in the US, CA, UK, AUS, NZ, and EU (DE, FR, IT, AT). Deliverytimes may vary if you're outside these countries and mav difer based on your country's customs processing times, Please notethat customs processing times may cause delivery delays, which are not included in the timeframe provided. We do not controlcustoms fees or policies, and our free shipping does not cover these fees.

You wilreceive a confirmation emall after you have placed your order and another when your order is sent out. Please ensure thatyou enter correct and precise details, such as email and shipping address, upon ordering. As we do not refund or resend ordersthat have been held by local post due to incorrect address, please make sure that the information you provide is accurate.*lf a product has not been delivered within 30 business days of ordering, we will issue a full refund.

MARKED AS DELIVERED:
If an item is marked as successfully delivered by the domestic postal service in your country (eg, UPs, FedEx, DHL, USPS/canadaPost/Roval Mai/LAPoste/DeutschePost/Australia Post, etc) to the correct address provided upon ordering but has notsuccessfully arived, you must contact the local post ofice and provide us with a formal affidavit of a lost, stolen, or undeliveredpackage. After receiving the reguired documentation, we will make every effort to resend a replacement order to you. pleasecontact us ASAP at shopdonarie@gmail.com, and be sure to include all relevant information when contacting us.

We will perform a thorough quality check of our product prior to delivery to ensure that you receive an unparalleled product.

Once the product satisfes our exacting standards, we shallcapture an image of the product alongside the invoice and send it toyou via email for your confrmation.
We understand that this process may require 1 to 3 business days to complete, and we extend our sincerest apologies for anyinconvenience it may cause, Your patience is greatly appreciated.

Upon receiving your confrmation, we shall promptly dispatch the package to ensure that you can enjoy our product in theshortest timeframe possible.
*please note that a tracking number will be provided upon successful courier pickup, lf you have received a shipment notifcation,kindly allow 1 to 3 business days for the tracking information to update.

We will email you as items in your order ship, or if there are updates on the status of your order. You'll see which purchases are on the
way and get to the shipment tracking updates.
Or go to the order search at the bottom of our page. find your order number, then go to order information and enter it.

Not satisfied with your purchase? You can return your itemswithin 14 days, no questions asked.